ENSURE MAXIMUM UPTIME FOR YOUR ROV-SYSTEM
Service and support
We understand the pain of downtime
To provide the best service and support in the industry, we have created JM Care. With JM Care, we can troubleshoot, update, and maintain your ROV system.
JM Care ensures that all your maintenance and support needs are taken care of.
Fill out the service form
Fill in our service form and tell us what you need maintenance on and why you need service, and you will receive a confirmation with a reference number by e-mail.
Opening hours:
Mon-Fri: 08:00-16:00
Contact Support
+47 401 91 926
vakt@jmrobotics.no
Opening hours:
Mon-Fri: 08.00-16.00
Outside opening hours:
Mon-Fri: 16:00-23:00*
Sat-Sun: 09:00-21:00*
*Check price of service agreement
JM Care
Because we care.
JM Care offers remote assistance for your ROV when you need it:
Can be adapted to your needs.
Includes telephone/email support.
Ensures regular maintenance of the ROV.
We are here for you
Our products are built to be robust and practical, designed to withstand tough conditions. However, regular maintenance is essential to ensure they last. Visit our workshop in Kristiansund for top-notch service and support.
At our workshop, we not only service your equipment but also provide training for you and your employees on how to maintain it yourselves. We are dedicated to sharing our knowledge and expertise, ensuring your company gets the maximum benefit from our products.
Experience the difference with JM Care — where quality service and customer support are our top priorities.
Service agreement
When you subscribe to our ROV service, you gain access to comprehensive maintenance and support. Our team guarantees optimal operation of your ROV through thorough inspections, prompt problem resolution, and necessary part replacements. With our service agreement, your ROV remains in peak condition, allowing you to focus confidently on your underwater operations.
*Prices are per ROV; shipping to and from JM Robotics premises is not included.
Annual Service Agreement
1 service a year
NOK 2,300/month
Service interval every 12 months
Including "Remote Support"
Biannual Service Agreement
2 services a year
NOK 3,300/month
Save 28%
Service interval every 6 months
Including "Remote Support"
Remote Support
Our subscription-based remote support service provides direct assistance no matter where you are.
By subscribing to our remote support, one of our technicians can connect to your computer while speaking with you on the phone to quickly resolve any critical issues you may encounter. This can happen through a support session that can be conducted at any time, even outside regular working hours and on weekends.
Get in touch with our sales team for expert advice and to arrange your services
Monday-Friday
08.00-16.00
Service form
Please fill out our service form, specifying what requires maintenance and the reason for the service request.
You will receive a confirmation email with a reference number.
- JM Robotics As
- Dalegata 71, Building 10, 6516 Kristiansund
- +47 924 84 567
- salg@jmrobotics.no
